Monday, December 29, 2008

Winter of our discontent

Welcome to the winter of our discontent.

We are poorer . . . have record pessimism and fear . . . yet are hopeful that the new breeze will invigorate us. This is what the latest research on consumer attitudes and expectations tells us. For all of us, these economic times mean a first-time trip DOWN Maslow’s Hierarchy of needs. For the last 60 years, developed country citizens have been travelling UP the pyramid. We have spent our time and money embracing social and spiritual values, distancing ourselves from the more primal needs.

Two recent data points illustrating the downshift: Gun sales have soared by 60% since the November election. More than half of America’s opera companies have cut or eliminated their season schedules since October.

MASLOW’S HIERARCHY OF NEEDS


Ironically, Abraham Maslow first created his Theory of Human Motivation in 1943. While it was characterized by global war, it was also a time of economic renewal. Americans were emerging from the Great Depression, and were able to look at meeting more than their basic needs for safety and survival. Once the war was won, people could turn toward expanding their personal and social horizons.

The technology and innovation brought to fruition from this explosion of human potential have defined our world and have created the American economic miracle. Do we REALLY think the last 60 years of growth are coming to an end? That somehow, we have peaked and the road only leads downward? We do not think so. Innovation is alive and well.

Consumers want the comfort of hope. They want to embrace the new, if it can be made affordable and understandable to them. As marketers, we need to use this time of turmoil to look beyond the derivative re-spin of old products . . . to true innovations that meet peoples’ needs up and down Maslow’s Hierarchy.


Have a very happy new year and prosperous 2009
!

Tuesday, December 23, 2008

Extreme Observations

It is no surprise to anyone that the current economic crisis dominates the conversations of everyone. Losing your job or losing half of your wealth merits more than a passing reflection.

But, I am surprised at how frequently people are describing the situation in extreme terms when it comes to the future of our economic system itself.

Over the past 4 weeks, I have talked to more than 200 people about the impact of the so-called "meltdown". At least one-third have made comments like:

  • It's the end of the financial system as we know it
  • We will see a new era of government-sponsored socialism
  • Government is nationalizing industry
  • It will all lead to Soviet and Chinese-style central planning
  • The middle class will evaporate completely
  • By exporting our manufacturing capability, we have lost our ability to create jobs in America
  • We will see Weimar Republic-style hyperinflation in 3 years as the government continues to print money with reckless abandon
I have not heard this level of extremism in my 30+ years in business.

What do YOU think? Is this really the end of capitalism as we know it? Or, is it simply a natural readjustment that comes from cyclicality? And, perhaps of greater importance, what should we doing differently about it?

MT